Total Quality Management Diploma

Accredited Diploma degree from Dublin Institute of Business - USA

Program Overview

The Diploma in Total Quality Management is intended for both Manufacturing and Service Industries. It offers participants a unique opportunity to enhance their skills in the area of Total Quality Management and introduces them to the modern tools and techniques necessary for establishing quality systems that satisfy the requirements of international standards.

Total quality management (TQM) is the continual process of detecting and reducing or eliminating errors in manufacturing, streamlining supply chain management, improving the customer experience, and ensuring that employees are up to speed with training. Total quality management aims to hold all parties involved in the production process accountable for the overall quality of the final product or service.

The Diploma in Total Quality Management is an interdisciplinary program with streams of modules in various aspects of quality management.

Why This Diploma?



Accredited Diploma degree from Dublin Institute of Business - USA

American Excellence

It will provide students with American excellence in Total Quality Managment.

Real-life cases

Students will experience real-life cases during their internship

Practical Experience

The program combines theoretical knowledge with practical experience.

Learning Outcomes

At the end of this program, students are expected to be able to:

  • Formulate an integrative business project through the application of multidisciplinary knowledge.

  • Analyze the impact of decisions and actions on stakeholders including interpersonal, societal, environmental, and organizational considerations.

  • Develop skills to generate novel and value-creating products, processes, or organizational forms.

  • Demonstrate professional interaction and communication skills.

  • Apply skills appropriate for senior management professionals, including: analytic thinking, clear communication, effective teamwork, global perspective and ethical practices

Program Content

Module 1: The Basic Six Sigma Breakthrough Improvement Process.

Module 2: Statistical Quality Control.

Module 3: Planning for Top Quality

Module 4: Standards for Quality and Environmental Management Systems

Module 5: Managing the Quality Functions

Module 6: Project Management

Program Objectives

To prepare participants to:

  • Become successful quality managers in their organizations.
  • Lead the quality activities at their organization through acquiring up-to-date knowledge and skills.
  • Be an active member in quality planning and quality improvement project teams in their organization. The program provides hands-on training on how to use quality tools to implement such projects.
  • Provide students with a broad understanding of Total Quality management concepts and theories and their importance and application to organizations, industry, and society.
  • Assist students in identifying, measuring, analyzing, improving and controlling of quality. Also, quantitative and qualitative quality management techniques are introduced along with illustrations of their practical application.

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